What Data We Collect and Why We Hold It
When you register an account, we collect your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. This is necessary to verify your identity, process transactions, and keep your account secure. Each time you make a deposit or
-
1
withdrawal, a transaction record is created and linked to your account wallet. We hold this to resolve disputes and maintain accurate financial records. We also collect device and browser data — the type of phone you use, your IP address, and session timestamps — to detect
-
2
unusual login activity and protect your account from unauthorised access. If you contact our support team, the conversation record is stored so we can follow up accurately. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like
-
3
bKash, Nagad, or Rocket is limited strictly to what those processors need to complete your transaction. Any third-party service we work with is bound by data-handling obligations consistent with this policy. Your continued use of the platform means you acknowledge this policy, subject always to local
-
4
law and the eligible regions in which access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.